Bev Interviewed on "Talk of the Town"
Milton MA Cable Access TV host Brian Kelley interviews Beverly Flaxington about her book Understanding Other People. Do you want to improve your communication skills? This is a good place to start. Learn the 5 Secrets to Human Behavior. This should be mandatory reading at every organization and company.
But I will tell you this: the SHIFT model is truly revolutionary. Based on personal experience, any process of change for human beings is not effective unless its creator clearly understands human behavior, especially weaknesses. This model takes that into account.”
Thanks for all you have done to change so many lives for the better with your insight!
The book is an easy read, but it is packed with substance and real life examples that will be very familiar to almost anyone. What won't be familiar is the perspective the author uses to analyze the things that make human interactions go off the tracks.

